Frequently Asked Questions
Got questions? We’ve got answers! Below are some of the most common queries about our LED-enhanced art pieces, installation, and customization options. If you don’t find what you’re looking for, feel free to reach out!

Durable and UV-resistant 6mm thick acrylic ensures long-lasting clarity, prevents yellowing over time, and provides a premium, sturdy feel.
Premium stainless steel spacers available in Stainless, Matte Black, and Gold. Provides a stylish floating effect and secure wall mounting.
LongLife LEDs seamlessly embedded into the acrylic, with only 5mm exposed for a clean and modern glow effect.
Easily adjust brightness and switch between different lighting modes (flicker, glow, steady) with the included remote control. Customize your lighting to fit any mood or setting.

Durable and UV-resistant 6mm thick acrylic ensures long-lasting clarity, prevents yellowing over time, and provides a premium, sturdy feel.
Premium stainless steel spacers available in Stainless, Matte Black, and Gold. Provides a stylish floating effect and secure wall mounting.
LongLife LEDs seamlessly embedded into the acrylic, with only 5mm exposed for a clean and modern glow effect.
Easily adjust brightness and switch between different lighting modes (flicker, glow, steady) with the included remote control. Customize your lighting to fit any mood or setting.
Each print comes with integrated LED lighting that enhances the design. The lights are powered by a 4-meter-long cable and can be controlled via a remote.
The LEDs are built into the artwork and are not replaceable, but they are designed for long-lasting performance. They can be dimmed and adjusted using the included remote, offering effects such as flickering, fading, and more.
Our prints are made from high-quality acrylic, ensuring a sleek, modern look while providing durability and optimal light diffusion.
The prints require a power source and come with a 4-meter cable for easy installation. They are not battery-powered.
Yes! We offer the option to create custom designs. You can provide your own image or discuss a unique concept with us.
Our standard prints come in 60x40 cm. Custom sizes may be possible upon request.
- Available models: Shipped within 1 day.
- Custom designs: 14 days including production and shipping.
You’ll receive a tracking number once your order is dispatched.
The prints are designed for easy wall mounting using two nails or screws with wall plugs (not included). A power outlet must be within 4 meters of the print.
Use a soft, dry microfiber cloth to wipe the surface. Avoid using water or chemical cleaners to protect the LED components.
We offer a 2-year warranty on all electronic components in case of malfunction.
Return Policy:
- Returns accepted within 14 days of delivery if the product is unused and in its original packaging.
- If the product arrives damaged, please contact us within 48 hours with photos for a replacement or refund.
- Custom-made prints are non-refundable unless defective.
- Shipping costs for returns are the buyer’s responsibility, except in cases of defective products.